Frequently Asked Questions

Domi is a secure digital mailbox for your home that helps you stop physical junk mail, receive important mail on your phone, and get paid postage when brands send you digital mails instead of paper.

Domi uses Domi Cortex which is an AI powered tool to identify and block unwanted mailers, helping you unsubscribe quickly and reducing the advertising mail that clutters your physical mailbox.

Verification makes sure your opt outs, digital mail, and paid postage apply to the correct household. Domi uses Stripe to securely confirm property ownership so mailers can trust that they are contacting the right person.

Domi In is your digital mailbox where mailers send you digital mail instead of physical mail, and where you can receive official and paid postage mail.

Informed Delivery is a USPS feature that shows you previews of incoming physical mail. When you connect it inside Domi, we use this information to help manage and reduce your future paper mail.

Domi is built around the idea that your mailbox and personal data have value, so it uses secure infrastructure, encryption, and privacy-preserving design to limit what mailers see and to prevent unauthorized access.

You can contact Domi support anytime at support@digitaldomi.com. You can also reach us on iOS or Android by going to Profile > Contact Us and sending a message.